This e-study details the use of the design thinking process as a complementary problem-solving method to other more commonly used methods coming from social science used in public affairs. The design thinking process emphasizes an iterative, collaborative, human-centered approach. The e-study uses the example of the Design for Good AIGA Minnesota-CAPI USA pilot project that took place in summer 2013. The project evaluated CAPI’s Asian food shelf program, and explored opportunities for the nonprofit organization to improve the lives of their participants.